This Refund Policy explains how refunds are handled on robertahanessians.com (the “Site”) for any digital products you purchase, including Notion templates, online courses, digital downloads, and other digital content (“Products”). By purchasing a product on this site, you agree to the terms listed below.

1. No refunds on digital products

Due to the instant and irreversible nature of digital downloads, all sales are final. Once a digital product has been delivered (including templates, course content, or downloadable files), it cannot be returned or refunded.

This includes but is not limited to:

• Notion or other templates

• Online courses

• E-books, toolkits, or guides

• Images or design assets

• Any other downloadable or digital material

Please review all product details carefully before completing your purchase.

2. Exceptions

Refunds are only offered if:

• A product page specifically says a refund is available for that item

• You accidentally purchased the same product twice and can provide proof

• There was a technical error on our end (e.g., you were charged but never received the product)

If any of these apply, you must contact me within 7 days of purchase. We reserve the right to approve or deny refund requests at our discretion.

3. Questions before purchasing

If you’re unsure whether a product is right for you, please email us at hello@robertahanessians.com or use the Contact form on the site before purchasing. We’re happy to help clarify what you’ll receive or how the product works.

4. Chargebacks

Initiating a chargeback without first contacting us is considered a violation of this Refund Policy. If you believe there has been a billing error, please reach out so we can resolve it quickly and fairly.

5. Digital delivery

All products are delivered digitally. There is nothing to ship. After purchase, you’ll receive access via download link, Notion duplicate button, or email instructions. If you do not receive your product within 24 hours, contact us immediately.

6. Need help?

We want you to feel confident before buying anything. For product questions, billing support, or help accessing your files, contact:

Email: hello@robertahanessians.com

Contact form: robertahanessians.com/contact